Firefox Keeps Crashing on Your Mac Featured Image

Firefox Keeps Crashing on Your Mac? Try These 6 Best Fixes

Stop Firefox from crashing on Mac

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Last updated: November 21, 2024

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TL;DR

If your Firefox keeps crashing on your Mac:

  1. Update Firefox to prevent crashes.
  2. Clear download history to fix crashes.
  3. Disable hardware acceleration to resolve conflicts.
  4. Use Safe Mode to disable conflicting plugins.
  5. Reset database to fix freezes (deletes today’s history/bookmarks).
  6. Reinstall Firefox to fix persistent crashes.

Tried and Tested ✅: The methods and steps mentioned in this article have been tried and tested firsthand by Ojash Yadav on his MacBook Pro M3 and rechecked for errors on Hashir’s MacBook Air M2.

Firefox crashing on your Mac can be incredibly frustrating, especially when you’re in the middle of something important. Don’t worry—I’ve tried a few solutions that actually work. In this post, I’ll walk you through simple steps to fix the problem and keep Firefox running smoothly.

6 Quick Fixes to Try If Firefox Keeps Crashing on Your Mac

Why You Can Trust MacBook Journal verify badge We always conduct first-hand research and verify every method or solution we present, ensuring you receive reliable and effective advice. Learn more about our process.

Keep reading for a step-by-step guide for each of the six methods to fix the Firefox keeps crashing on your Mac issue:

1. Check for Updates

Ensure your Firefox browser is up-to-date to fix compatibility issues and crashes. Make sure your Firefox browser is up to date by following these steps:

  1. Open Firefox, click Firefox in the menu bar, and select About Firefox.
click on Firefox and select about Firefox
  1. The About Firefox page will open and automatically check for updates.
  2. If updates are available, click the Restart to Update Firefox button to install them.
if updates are available click the update button to install them
  1. This should resolve the Firefox crashing on your Mac issue.

Ensure that your version of Firefox is compatible with your macOS version. Some older versions of macOS may not support the latest Firefox features, leading to crashes.

2. Clear Download History

Removing old download history can resolve crashes that occur during file downloads. Follow these steps to clear your download history on Firefox:

  1. Open Firefox, click the Firefox menu button in the top-right corner, and select Downloads.
click the firefox toolbar and select downloads
  1. In the Downloads Library, click Clear Downloads to remove the download history.
click on clear downloads to remove the download history
  1. Now, restart Firefox to check if it still crashes.

To learn how to clear cookies on Mac, read my detailed guide here.

Tip: For additional cleanup, tools like MacKeeper can help optimize your Mac’s performance.

3. Turn off Hardware Acceleration

Disabling hardware acceleration can prevent crashes caused by performance conflicts. Follow these steps to turn off hardware acceleration:

  1. Open Firefox, click Firefox in the menu bar, and select Settings.
click on settings from the drop down menu
  1. In the General tab, scroll down to the Performance section.
scroll down to the performance section
  1. Uncheck the box next to Use recommended performance settings.
uncheck the box next to use recommended performance settings
  1. Uncheck the box next to Use hardware acceleration when available.
uncheck the box next to use hardware acceleration when available
  1. Restart Firefox to apply the changes.

⚙️ Not all plugins are compatible with macOS, which can cause Firefox to crash. Always check plugin compatibility before installation.

4. Boot into Safe Mode

Safe Mode helps identify and resolve plugin or extension conflicts causing Firefox crashes. Here’s how to boot your Mac into Safe Mode:

On Apple Silicon Macs

  1. Click the Apple icon and choose Shut Down from the drop-down menu.
click apple icon and select shut down
  1. Wait for your Mac to shut down completely and press the power button to turn it on.
macbook air touch id
  1. Keep holding the power button until you see the Loading startup options screen.
loading startup options screen on mac
  1. Select a volume from the options.
select a volume
  1. Press and hold the Shift ⇧ key and click Continue in Safe Mode.
macbook air shift key
  1. Your Mac will restart automatically, and you will see Safe Boot in the menu bar when the login screen appears.
safe boot mode on mac

On Intel-Based Macs

  1. Restart or turn on your Mac and press and hold the Shift ⇧ key immediately.
macbook air shift key
  1. Keep holding the Shift ⇧ key until you see the login screen.
  2. Release the Shift ⇧ key and log in to your Mac.
  3. You may be asked to log in again.
  4. You’ll see Safe Boot in the menu bar on your first or second login window.
safe boot mode on mac
  1. Open Firefox and check if it works properly in Safe Mode.
  2. If Firefox works fine in Safe Mode, you may need to remove certain plugins or extensions causing the crashes.
  3. To exit Safe Mode, restart your Mac normally.

5. Reinstall Firefox

If Firefox still crashes after trying the above steps, reinstalling the browser can help resolve any underlying issues:

  1. Close Firefox and open the Applications folder in Finder.
click applications from the left menu bar
  1. Locate the Firefox application and drag it to the Bin.
  2. Click Go in the menu bar and select Go to Folder.
open finder click go menu and select go to folder
  1. Enter the following path in the text box and press Enter:
~/Library/
type library in the box
  1. In the Library folder, navigate to the Caches and Application Support folders, locate the Firefox folder in each, and delete it.
  2. Visit the official Mozilla Firefox website and download the latest version of Firefox for Mac.
  3. Install Firefox by following the on-screen instructions.

6. Create a New Places Database

If Firefox freezes randomly, it’s possible the database in Firefox has become corrupted. Resetting the places database can resolve this issue.

Resetting the places database will delete today’s history and bookmarks.

  1. Click the Firefox menu, select Help, and choose More Troubleshooting Information.
and choose more troubleshooting information
  1. In the Application Basics table, locate the Profile Folder section and click Show in Finder.
locate the profile folder section and click on show in finder
  1. In the Finder window, navigate to the profile folder named gdpl1e1q.default-release (the name may vary slightly).
navigate to the profile folder named gdpl1e1q default release
  1. Quit Firefox completely.

Warning ⚠️ : Frequent crashes might indicate deeper system issues. If Firefox continues to crash after troubleshooting, consider checking your Mac for hardware problems or system corruption.”

Stop Firefox Crashes on Mac

Now that you know how to fix Firefox crashing on Mac, learn how to improve your browsing experience further with these tips:

Frequently Asked Questions

Why does Firefox keep crashing on my Mac?

Firefox may keep crashing on your Mac due to various reasons, such as incompatible extensions, outdated software, corrupted files, or conflicts with other applications.

Will reinstalling Firefox fix the crashing issue?

Reinstalling Firefox may or may not fix the crashing issue but it can resolve certain performance issues. It’s recommended to try other troubleshooting steps mentioned above before considering a reinstallation.

How can I ensure a stable browsing experience on Firefox?

To ensure a stable browsing experience on Firefox, keep the browser and your Mac’s software up to date, avoid installing unnecessary extensions, clear cache and cookies regularly, and follow best security practices while browsing.

Ojash

Author

Hi there! I'm Ojash, a tech journalist with over a decade of experience in the industry. I've had the privilege of contributing to some of the world's largest tech publications, making my mark as a respected Mac expert. My passion lies in exploring, using, and writing about MacBooks, and I enjoy sharing my expertise to help others make informed decisions and get the most out of their MacBook experience. Join me as we delve into the fascinating world of MacBooks together!

Hashir Ibrahim

Reviewer

Hello! I'm Hashir, a seasoned tech journalist with a unique blend of academic expertise and hands-on experience. With a bachelor's in IT, a master's in cybersecurity, and over a decade in the industry, I've built a reputation for demystifying complex Apple hardware. My work has been featured in top tech outlets like MakeUseOf and MakeTechEasier. As the senior writer at MacBook Journal, I write guides that help you solve any issues you have with your mac.

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