The MacBook “Flexgate” issue, known for display malfunctions like backlight problems and uneven lighting, can seriously affect your user experience. In this article, I’ll explain Flexgate and practical solutions to fix it, ensuring your MacBook stays hassle-free.
Tried and Tested ✅: The methods and steps mentioned in this article have been tried and tested firsthand by Ojash Yadav on his MacBook Pro M3 and rechecked for errors on Hashir’s MacBook Air M2.
What Is the MacBook Flexgate Issue?
Flexgate is a hardware flaw where short display cables cause a “stage light effect” or backlight failure. If under warranty, the simplest fix is a free display replacement at an Apple Store. Let’s explore the causes and other solutions to help you address this issue effectively.
What Are the Causes of MacBook Flexgate?
The MacBook Flexgate issue stems from the design and material of the flex cable connecting the display to the logic board. Here’s a quick breakdown of the causes:
- 🛠️ Design Flaw: The flex cable connecting the display to the controller logic board is designed to be thin and short, making it vulnerable to damage.
- 🧪 Material Weakness: The flex cable’s delicate material is susceptible to wear and tear over time.
- 🔄 Mechanical Stress: Repeated opening and closing of the laptop’s lid puts stress on the flex cable, exacerbating its vulnerabilities.
- 🔗 Integrated Cable: In affected 2016 and 2017 MacBook Pro models, the cable is integrated into the display, making it less accessible for repairs.
- 🚨 Regular Wear and Tear: The wear and tear on the cable leads to display issues like the “stage light effect,” uneven backlighting, or complete backlight failure.
How to Fix the MacBook Flexgate Issue
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Now that you know the causes of MacBook Flexgate, let’s move to the fixes:
1. Use Apple’s Display Backlight Service Program
Apple addressed Flexgate complaints with a free replacement program in 2019. If your MacBook Pro qualifies for Apple’s Display Backlight Service program, visit an Apple Store or authorized service provider for a free replacement.
Which MacBook Pro Is Eligible for the Apple Backlight Repair Program?
Apple’s display backlight service covers only these models:
- MacBook Pro 13-inch (2016, Two Thunderbolt 3 Ports)
- MacBook Pro 13-inch (2016, Four Thunderbolt 3 Ports)
Here’s how to check if your MacBook is eligible for the Apple Backlight Repair Program:
- Click the Apple menu in the top-left corner of your screen.
- Select About This Mac.
- Review the details in the About window to see if your MacBook falls under the eligible models (mine doesn’t).
- If it does, remember to back up all your Mac data before reaching out to Apple for the complimentary repair service.
2. Third-Party Repairs
If your device is out of warranty and not eligible for any repair program, third-party repairs are an option. Skilled technicians can replace the faulty flex cable or even the entire display assembly, depending on the extent of the damage.
Note that this option may void any existing or future warranty with Apple.
3. Do It Yourself
This is the riskiest method and is generally not recommended unless you have significant experience with hardware repairs. But if you’re confident, here are the steps to fix the Flexgate issue on Mac yourself:
- Shut down the MacBook and unplug all cords to avoid electrical risks.
- Unscrew the base plate to access internal components, keeping track of screws.
- Inspect the cable linking the display to the motherboard for damage.
- Unhook the damaged cable carefully, avoiding harm to other components.
- Replace or repair the cable following manufacturer guidelines, ensuring connectors are secure.
- Reattach the display and screws gently to prevent damage.
- Double-check all connections before powering the MacBook.
- Turn on the MacBook and test for proper functionality.
How to Prevent MacBook Flexgate Issue
Here are some preventive tips to help you ward off the dreaded Flexgate issue and prolong the life of your MacBook Pro’s display:
- 🤲 Gentle Handling: Always open and close your MacBook lid gently. Sudden movements can put excessive stress on the flex cable.
- 🛑 Limit Full Extension: Avoid consistently opening your MacBook lid to its maximum extent, as this can strain the flex cable over time.
- 🧹 Regular Cleaning: Dust and debris can get lodged in the hinge area, causing wear and tear. Regularly clean this area with a soft cloth.
- 🛡️ Use a Supportive Case: Consider using a hard shell or protective case that provides some support to the hinge area.
- 🌡️ Temperature: Use your MacBook in a controlled environment to avoid overheating and protect components like the flex cable.
- ⚠️ USB Overload: Limit heavy use of all Thunderbolt ports to reduce excess heat that could impact the cable.
Wrapping Up
The MacBook Flexgate issue affects the display backlight on some MacBook Pro models. Here are more troubleshooting tips for related problems:
- If your keyboard backlight is not working on Mac, check the keyboard settings, boot your Mac into Safe Mode, reset the NVRAM/PRAM, and SMC.
- If your Apple Mouse is not working, check the batteries, Bluetooth, USB ports, and mouse settings.
- Mac Cursor Frozen? Try force-quitting conflicting apps using the keyboard shortcut (Command ⌘ + Option ⌥ + Esc).