What Is the MacBook Flexgate Issue and How to Fix It Featured Image

What Is the MacBook Flexgate Issue and How to Fix It

Flexgate Fixes for MacBooks

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Last updated: December 1, 2024

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The MacBook “Flexgate” issue, known for display malfunctions like backlight problems and uneven lighting, can seriously affect your user experience. In this article, I’ll explain Flexgate and practical solutions to fix it, ensuring your MacBook stays hassle-free.

Tried and Tested ✅: The methods and steps mentioned in this article have been tried and tested firsthand by Ojash Yadav on his MacBook Pro M3 and rechecked for errors on Hashir’s MacBook Air M2.

What Is the MacBook Flexgate Issue?

what is the macbook flexgate issue

Flexgate is a hardware flaw where short display cables cause a “stage light effect” or backlight failure. If under warranty, the simplest fix is a free display replacement at an Apple Store. Let’s explore the causes and other solutions to help you address this issue effectively.

What Are the Causes of MacBook Flexgate?

The MacBook Flexgate issue stems from the design and material of the flex cable connecting the display to the logic board. Here’s a quick breakdown of the causes:

  1. 🛠️ Design Flaw: The flex cable connecting the display to the controller logic board is designed to be thin and short, making it vulnerable to damage.
  2. 🧪 Material Weakness: The flex cable’s delicate material is susceptible to wear and tear over time.
  3. 🔄 Mechanical Stress: Repeated opening and closing of the laptop’s lid puts stress on the flex cable, exacerbating its vulnerabilities.
  4. 🔗 Integrated Cable: In affected 2016 and 2017 MacBook Pro models, the cable is integrated into the display, making it less accessible for repairs.
  5. 🚨 Regular Wear and Tear: The wear and tear on the cable leads to display issues like the “stage light effect,” uneven backlighting, or complete backlight failure.

How to Fix the MacBook Flexgate Issue

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Now that you know the causes of MacBook Flexgate, let’s move to the fixes:

1. Use Apple’s Display Backlight Service Program 

Apple addressed Flexgate complaints with a free replacement program in 2019. If your MacBook Pro qualifies for Apple’s Display Backlight Service program, visit an Apple Store or authorized service provider for a free replacement.

Which MacBook Pro Is Eligible for the Apple Backlight Repair Program?

Apple’s display backlight service covers only these models:

  • MacBook Pro 13-inch (2016, Two Thunderbolt 3 Ports)
  • MacBook Pro 13-inch (2016, Four Thunderbolt 3 Ports)

Here’s how to check if your MacBook is eligible for the Apple Backlight Repair Program:

  1. Click the Apple menu in the top-left corner of your screen.
  2. Select About This Mac.
click apple icon and select about this mac
  1. Review the details in the About window to see if your MacBook falls under the eligible models (mine doesn’t).
macbook model year in about this mac
  1. If it does, remember to back up all your Mac data before reaching out to Apple for the complimentary repair service.

2. Third-Party Repairs

If your device is out of warranty and not eligible for any repair program, third-party repairs are an option. Skilled technicians can replace the faulty flex cable or even the entire display assembly, depending on the extent of the damage.

Note that this option may void any existing or future warranty with Apple.

3. Do It Yourself

This is the riskiest method and is generally not recommended unless you have significant experience with hardware repairs. But if you’re confident, here are the steps to fix the Flexgate issue on Mac yourself:

  1. Shut down the MacBook and unplug all cords to avoid electrical risks.
  2. Unscrew the base plate to access internal components, keeping track of screws.
  3. Inspect the cable linking the display to the motherboard for damage.
  4. Unhook the damaged cable carefully, avoiding harm to other components.
  5. Replace or repair the cable following manufacturer guidelines, ensuring connectors are secure.
  6. Reattach the display and screws gently to prevent damage.
  7. Double-check all connections before powering the MacBook.
  8. Turn on the MacBook and test for proper functionality.

How to Prevent MacBook Flexgate Issue

Here are some preventive tips to help you ward off the dreaded Flexgate issue and prolong the life of your MacBook Pro’s display:

  1. 🤲 Gentle Handling: Always open and close your MacBook lid gently. Sudden movements can put excessive stress on the flex cable.
  2. 🛑 Limit Full Extension: Avoid consistently opening your MacBook lid to its maximum extent, as this can strain the flex cable over time.
  3. 🧹 Regular Cleaning: Dust and debris can get lodged in the hinge area, causing wear and tear. Regularly clean this area with a soft cloth.
  4. 🛡️ Use a Supportive Case: Consider using a hard shell or protective case that provides some support to the hinge area.
  5. 🌡️ Temperature: Use your MacBook in a controlled environment to avoid overheating and protect components like the flex cable.
  6. ⚠️ USB Overload: Limit heavy use of all Thunderbolt ports to reduce excess heat that could impact the cable.

Wrapping Up

The MacBook Flexgate issue affects the display backlight on some MacBook Pro models. Here are more troubleshooting tips for related problems:

Frequently Asked Questions

Can I fix MacBook Flexgate at home, or must I take it to a professional?

Fixing MacBook Flexgate requires a delicate repair process and specialized tools, so it’s only recommended to attempt it at home if you have the necessary experience and tools. It’s best to take it to a professional with experience with MacBook repairs to ensure the repair is done correctly.

Does Apple’s warranty cover MacBook Flexgate?

If your MacBook is still under warranty, then it may be covered by Apple’s warranty. However, it’s always best to check with Apple support or an authorized service provider to determine if your issue is covered.

How much does it cost to fix a MacBook Flexgate?

The cost of fixing the MacBook Flexgate can vary depending on the severity of the issue and the MacBook model you own. It’s best to consult a professional or authorized service provider for an accurate cost estimate.

How much time does it take to fix the Flexgate issue?

The time required to fix the Flexgate issue can vary depending on the repair method used. If you’re opting for a professional repair service, expect the process to take anywhere from 1 to 3 hours. If you’re tackling the problem yourself, allocate at least 2 to 4 hours to ensure a thorough fix.

Can I get my Mac Flexgate repaired for free?

Yes, you can get your Mac’s Flexgate issue repaired for free if your device is eligible for Apple’s display backlight service program. However, this program currently only covers certain 13-inch MacBook Pro models from 2016. If your MacBook Pro is not eligible, you will need to seek a paid repair, either from Apple or a third-party service provider.

Ojash

Author

Hi there! I'm Ojash, a tech journalist with over a decade of experience in the industry. I've had the privilege of contributing to some of the world's largest tech publications, making my mark as a respected Mac expert. My passion lies in exploring, using, and writing about MacBooks, and I enjoy sharing my expertise to help others make informed decisions and get the most out of their MacBook experience. Join me as we delve into the fascinating world of MacBooks together!

Hashir Ibrahim

Reviewer

Hello! I'm Hashir, a seasoned tech journalist with a unique blend of academic expertise and hands-on experience. With a bachelor's in IT, a master's in cybersecurity, and over a decade in the industry, I've built a reputation for demystifying complex Apple hardware. My work has been featured in top tech outlets like MakeUseOf and MakeTechEasier. As the senior writer at MacBook Journal, I write guides that help you solve any issues you have with your mac.

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