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How to Use Apple Diagnostics to Test Your Mac

Run Apple Diagnostics to find Mac hardware issues

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Last updated: October 14, 2024

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To use Apple Diagnostics to test your Mac:

  1. On Apple Silicon Mac: Hold the power button at startup, then press Command ⌘ + D to run Apple Diagnostics.
  2. On Intel-Based Mac: Hold the D key at startup to initiate Apple Diagnostics, then follow on-screen instructions.

Tried and Tested ✅: The methods and steps mentioned in this article have been tried and tested firsthand by Ojash Yadav on his MacBook Pro M3 and rechecked for errors on Hashir’s MacBook Air M2.

If your Mac is having problems that a reboot doesn’t fix, Apple Diagnostics can help you identify hardware issues. In this guide, I’ll show you how to easily run Apple Diagnostics on any Mac, whether it’s Apple Silicon or Intel-based, so you can quickly find out what’s wrong.

How to Use Apple Diagnostics to Test Your Mac

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To run Apple Diagnostics on your Mac, first determine if your device has an Intel or Apple Silicon processor. You can find this information on Apple’s website. Here is how you can run Apple diagnostic on your Mac:

On Apple Silicon Mac

Follow these steps to use Apple diagnostics to test your Mac with an Apple Silicon chip:

  1. Disconnect all peripheral devices except the keyboard, mouse, Ethernet, display, and power cable.
  2. Power off your Mac.
  3. Power on your Mac and continue holding the power button until the startup options screen with the Options icon appears.
startup options screen
  1. Press the Command + D keys.
Press the Command D keys

On Intel-Based Mac

Follow these steps to use Apple Diagnostics to test your Mac with an Intel processor from 2013 or later:

  1. Disconnect all external devices except the keyboard, mouse, Ethernet, display, and power cable.
  2. Shut down your Mac from the Apple menu.
click the apple icon and select shut down
  1. Press the power button and immediately press and hold the D key on your keyboard until a list of languages appears.
Press the power button and D
  1. Select a language, and Apple Diagnostics will start automatically.
select a language touse apple diagnostics
  1. Once the checking process is initiated, completing it usually takes 2-5 minutes.
  2. You’ll see a report listing any issues detected when the test completes.
  3. If you see an error message or reference code, note it and contact Apple Support or an authorized Apple service provider for further assistance.
report listing any issues detected
  1. To re-run the test, click Run the Test Again or press Command + R.
macbook air command r keys
  1. If you don’t want to repeat the test, click Restart or Shut Down.
click Restart or Shut Down

If Apple Diagnostics doesn’t show any errors but your Mac is still acting weird, try running it again after disconnecting any external drives or devices. Sometimes they interfere with the test.

Common Apple Diagnostics Codes

Here are some common Apple Diagnostics reference codes and what they typically mean for your Mac’s hardware:

CodeMeaning
PPP001 – PPP003Power adapter issue
PPT002 – PPT003Battery needs replacement
PPP007Power adapter not tested
PPT001Battery not recognized
VFD001 – VFD005Display issue
VFD006Graphics processor issue
4ETHEthernet connection issues
CNW001 – CNW006Wi-Fi hardware issues
4MEMRAM or memory module problems
PPM001Memory module issue

Apple Diagnostics may not always provide a comprehensive analysis. If your Mac is still having issues after running the test, consider reaching out to Apple Support or an authorized service provider.

Run Apple Diagnostics on Your Mac

Running Apple Diagnostic on your Mac can help identify various hardware issues. If you’re facing software-related issues, here are some tips to help you get your Mac back on track:

Frequently Asked Questions

What is Apple Diagnostics?

Apple Diagnostics is a built-in tool on Mac that helps diagnose and identify hardware-related issues. By running a set of tests, it checks components like memory, logic board, and wireless modules, providing error codes for identified problems.

What is the difference between Apple Diagnostics and Apple Hardware Test?

Apple Diagnostics replaced Apple Hardware Test in 2013. While Apple Hardware Test was only available on Macs released before 2013, Apple Diagnostics is available on all Macs and is more comprehensive.

Can Apple Diagnostics detect all types of hardware issues?

No, Apple Diagnostics can only detect potential hardware issues with the logic board, memory, and wireless components. It doesn’t check external hardware components like a flash drive or non-Apple devices. If you suspect an issue with a component that is not listed, take your Mac to an Apple Authorized Service Provider for further testing.

How long does an Apple Diagnostics test take?

The length of an Apple Diagnostics test can vary depending on the type of Mac and the components being tested. In general, tests take between 2 and 15 minutes to complete.

Can I use Apple Diagnostics if my Mac won’t turn on?

No, you cannot use Apple Diagnostics if your Mac won’t turn on. If your Mac won’t turn on, you may need to take it to an Apple Authorized Service Provider for further testing.

What should I do if Apple Diagnostics identifies an issue?

If Apple Diagnostics identifies an issue, you should take the necessary steps to troubleshoot the problem. This may involve checking for updates, resetting the SMC or NVRAM, or contacting Apple Support for assistance.

How often should I run Apple Diagnostics on my Mac?

You should run Apple Diagnostics on your Mac at least once a year. This will help identify potential hardware issues and maintain your Mac’s performance.

Ojash

Author

Hi there! I'm Ojash, a tech journalist with over a decade of experience in the industry. I've had the privilege of contributing to some of the world's largest tech publications, making my mark as a respected Mac expert. My passion lies in exploring, using, and writing about MacBooks, and I enjoy sharing my expertise to help others make informed decisions and get the most out of their MacBook experience. Join me as we delve into the fascinating world of MacBooks together!

Hashir Ibrahim

Reviewer

Hello! I'm Hashir, a seasoned tech journalist with a unique blend of academic expertise and hands-on experience. With a bachelor's in IT, a master's in cybersecurity, and over a decade in the industry, I've built a reputation for demystifying complex Apple hardware. My work has been featured in top tech outlets like MakeUseOf and MakeTechEasier. As the senior writer at MacBook Journal, I write guides that help you solve any issues you have with your mac.

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