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[Fixed] “This Mac Can’t Connect to iCloud Because of a Problem With Email” Error

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Last updated: September 6, 2023

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When you encounter the error message This Mac Can’t Connect to iCloud Because of a Problem With Email on your Mac, it can be frustrating. This issue often occurs when there’s an issue with the email address associated with your iCloud account. 

It may prevent you from accessing important files and information stored in your iCloud account, causing unnecessary stress. In this article, I’ll explore the causes of this error and provide you with solutions to fix it.

Before We Begin

“This Mac Can’t Connect to iCloud Because of a Problem With Email” error is a nuisance, to say the least. But MacKeeper can help you fix it by performing regular Mac optimization tasks, like cleaning up system junk, updating software, and removing malicious files or malware.

Why Are You Getting the “This Mac Can’t Connect to iCloud Because of a Problem With Email” Error?

The “This Mac Can’t Connect to iCloud Because of a Problem With Email” error message appears when the Mac cannot connect to iCloud due to an issue with the email address associated with the Apple ID used to sign in to iCloud.

This error message usually appears when attempting to sign in to iCloud or sync iCloud data. It may include additional information or error codes to provide more context.

Some causes of the error are as follows: 

  1. ❌ Incorrect Login Credentials: If the Apple ID password used to sign in to iCloud is incorrect, the Mac won’t be able to connect to iCloud. Double-check that you’re entering the correct email address and password for your iCloud account. Make sure there are no typos or spelling errors.
  2. 📧 Issues With the Email Address: If there are issues with the email address associated with the Apple ID, such as a misspelled email address, an expired email account, or an email account that has been deactivated, the Mac won’t be able to connect to iCloud.
  3. 🔐 Two-Factor Authentication: If you have enabled two-factor authentication for your iCloud account, ensure you have completed the authentication process. This might involve entering a verification code sent to your trusted device or phone number.
  4. 🌐 Internet Connectivity: Ensure your Mac has a stable and active internet connection. An intermittent or weak connection can cause problems with accessing iCloud services. Try resetting your Wi-Fi router or connecting to a different network to prevent any network-related issues.
  5. 🛡️ Account Security Settings or Firewall Issues: If Mac’s security or firewall settings block access to iCloud, the Mac won’t connect to iCloud. Certain security settings on your email account may prevent the Mac from connecting to iCloud. Check the settings of your email provider and grant access to third-party apps.
  6. 🖥️ Server Issues: If there are issues with Apple’s servers, such as maintenance or outages, the Mac may be unable to connect to iCloud.
  7. 💻 Outdated macOS version: Check if your Mac’s operating system is up to date. Go to the Apple menu, select System Settings > General > Software Update. Install available updates for macOS as they may include fixes for known issues and improve compatibility with iCloud services.
  8. 🔑 Keychain issues: iCloud relies on the Keychain feature to store and manage passwords and other sensitive data. If there is an issue with your Keychain, it might prevent the Mac from connecting to iCloud.

What If You Ignore the “This Mac Can’t Connect to iCloud Because of a Problem With Email” Error?

Ignoring the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error can lead to potential risks, including the following:

  1. ☁️ Unable to Access iCloud Data: If the Mac is unable to connect to iCloud, you may be unable to access your iCloud data, including contacts, calendars, photos, and other synced data.
  2. ❌ Unable to Use iCloud Services: If your Mac can’t connect to iCloud, you won’t be able to use iCloud services, such as Find My, iCloud Drive, iCloud Keychain, and others.
  3. 🚨 Security Risks: If the email address associated with the Apple ID is compromised, it could lead to potential security risks, such as unauthorized access to your iCloud data, identity theft, or other malicious activities.
  4. 💾 Lost Data: If you continue to use the Mac without addressing the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error, you may risk losing any new data you have created on the device since the last successful iCloud backup.

How to Fix the “This Mac Can’t Connect to iCloud Because of a Problem With Email” Error 

If you’re encountering the frustrating “This Mac Can’t Connect to iCloud Because of a Problem With Email” error, you may find yourself unable to access essential iCloud services and data on your Mac.

However, there are effective solutions to help you resolve this error and regain seamless connectivity to iCloud on your Mac. Below, I’ve shared I few that I have tried and found practical.

1. Verify Apple ID Credentials

When it comes to accessing Apple’s ecosystem of services and features, ensuring the accuracy of your Apple ID credentials is paramount. Your Apple ID serves as the gateway to various services, including iCloud, the App Store, and Apple Music.

If you encounter any issues related to accessing or using these services, you must verify your Apple ID credentials. Here’s how you can verify your Apple ID credentials:

  1. Click the Apple menu in the top left corner of your screen and select System Settings.
click the apple icon and select system settings
  1. Click your Apple ID in System Settings.
click the apple logo system settings apple id
  1. You will be prompted to enter your Apple ID password if you’re not already signed in. Provide the password associated with your Apple ID and click Continue.
  2. Once you’re signed in, you’ll see the overview of your Apple ID settings. In the right pane, click the Password & Security option.
click apple id and select password and security
  1. In the Password & Security section, look for the Trusted Phone Number option.
look for the trusted phone number option
  1. Click the Get a Verification Code button.
click the get a verification code button
  1. This will send a verification code on one of your trusted devices or through a trusted phone number associated with your Apple ID.
  2. Enter the verification code when prompted. If you have enabled two-factor authentication, enter the six-digit code generated by your trusted device. For two-step verification, use the four-digit verification code received via SMS or the Recovery Key.
  3. Once you’ve successfully entered the verification code, your Apple ID credentials will be verified, and you’ll have access to various Apple services on your Mac.

2. Disable and Re-enable iCloud

Disabling and re-enabling iCloud can be an effective troubleshooting step to resolve the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error. It allows you to refresh the connection between your Mac and iCloud services, potentially resolving underlying issues with the email account.

Here are the steps to disable and re-enable iCloud on your Mac:

  1. Click the Apple menu in the top-left corner of your screen and select System Settings.
click the apple icon and select system settings
  1. Click Apple ID.
click the apple logo system settings apple id
  1. Scroll down the right pane, and click Sign Out.
click sign out
  1. After signing out, restart your Mac.
  2. Return to System Settings and click Apple ID again.
click the apple logo system settings apple id
  1. Sign in with your Apple ID credentials.
  2. Make sure the checkbox for iCloud is selected.

It should re-establish the connection between your Mac and iCloud and resolve the error.

3. Update Your macOS and Apps

Updating your macOS and apps can resolve the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error by ensuring your operating system and associated applications are up to date.

Software updates often include bug fixes, security enhancements, and improvements to compatibility with iCloud services. Here’s how to update your macOS on Mac:

  1. Click the Apple menu and select System Settings.
click the apple icon and select system settings
  1. Click General and select Software Update to open the updates menu.
click general and select software update
  1. Your Mac will automatically scan for updates. If your Mac is already running the latest macOS version, it will display your current system version. However, if an update is available, you can simply click the Update Now button to initiate the download and installation process.
click the update now button to fix This Mac Can't Connect to iCloud Because of a Problem With Email
  1. Once the update has been successfully installed, you shouldn’t get the “This Mac Can’t Connect to iCloud Because of a Problem With Email” Error.

Now that your Mac is up-to-date, you should look for app updates, too. And MacKeeper can help you with that. MacKeeper is a comprehensive utility tool that can keep your apps updated and performing smoothly.

Here’s how to update apps on your Mac using MacKeeper’s Update Tracker:

  1. Download and install MacKeeper on your Mac.
  2. Open MacKeeper and click the Update Tracker tab in the left sidebar.
click update tracker under performance
  1. Click the Scan for Updates button to scan your system for available updates.
click scan for updates
  1. Review the list of available updates and select the ones you want to install. You can install all available updates by checking the Check All option and clicking the Update All button.
click update all in update tracker
  1. Once the updates have finished installing, restart your Mac to complete the update process.

What Else Can MacKeeper Do?

Besides updating apps on your Mac, MacKeeper can delete junk files, block annoying ads, and remove login items on your Mac. Check out my detailed MacKeeper review to learn more about this valuable tool for users who want to keep their Mac running smoothly.

4. Restart Your Mac

When a Mac restarts, it clears out the system’s temporary memory and reloads all necessary system files and processes, which can help resolve connectivity issues. If you’re facing the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error due to network issues, restarting your Mac may fix it.

Sometimes, a temporary glitch in the system’s network settings or DNS cache can cause the error message to appear. Restarting the Mac can clear out these settings and allow the system to establish a new network connection and DNS cache, potentially resolving the error.

Follow these steps to restart your Mac:

  1. Click the Apple menu in the upper left corner of your screen.
  2. Click Restart.
click the apple icon and select restart
  1. Wait for your Mac to start up again.
  2. Try connecting to iCloud, and you shouldn’t get the same error.

5. Check Your Internet Connection

Checking your internet connection is important in troubleshooting the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error. An unstable or unreliable internet connection can hinder the communication between your Mac and iCloud services, resulting in connectivity issues.

Here’s how checking your internet connection can potentially fix the error:

  1. Ensure your Mac is connected to a stable and reliable internet network. Verify that you have a working internet connection by visiting websites or using other online services.
  2. If you’re connected to Wi-Fi, check the Wi-Fi icon in the menu bar at the top-right corner of your screen. Make sure it shows a strong signal and does not indicate any connectivity issues.
click the wi fi icon in the menu bar
  1. If you’re using an Ethernet cable for a wired connection, ensure the cable is securely plugged into both your Mac and the router.
  2. If you’re experiencing connectivity problems, try resetting your Wi-Fi router or modem. Unplug the power source, wait a few seconds, and plug it back in. Allow the router to fully restart before attempting to connect again.
  3. Consider temporarily disabling any VPN (Virtual Private Network) or proxy settings on your Mac. Some VPN or proxy configurations can interfere with iCloud connectivity. Once disabled, try connecting to iCloud again to see if the error persists.
  4. If you can access another network, such as a mobile hotspot or a different Wi-Fi network, try connecting your Mac to that network and check if the error still occurs. This step can determine if the issue is more widespread or specific to your current network.
  5. If possible, connect another device (such as a smartphone or tablet) to the same network and check if it can access iCloud services without any issues. This will help identify whether the problem lies with your Mac or the network.

6. Check Security Settings and Firewall

The security settings and firewall on your Mac are important steps to troubleshoot the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error.

If your Mac’s security settings or firewall settings block access to iCloud, the Mac may not be able to connect to iCloud, and you may encounter this error. You can ensure your Mac can access iCloud and fix the error by checking and adjusting these settings.

To check your security settings and firewall on your Mac, follow these steps:

  1. Click the Apple menu in the top-left corner of your screen and select System Settings.
click the apple icon and select system settings
  1. Click Privacy & Security.
click privacy and security
  1. Click the Firewall tab.
click network select firewall
  1. Check if the firewall is turned on. If not, toggle on the switch next to Firewall. You may need to enter your administrator password.
toggle on firewall on mac
  1. If the firewall is on, click the Options button to review the settings.
click firewall options to review the settings
  1. Make sure the firewall does not block iCloud. If so, click the + button to add iCloud to the list of allowed apps.
click plus button to add icloud to list of allowed apps
  1. Close the Firewall Options window and System Settings and check if the error has been resolved.

7. Check your Apple servers

Apple servers can help fix the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error because sometimes the issue might not be with your Mac or your Apple ID but with Apple’s servers.

If Apple’s servers are down for maintenance or experiencing an outage, it can cause connectivity issues for iCloud services. By checking Apple’s system status page, you can confirm if there’s a server issue and wait for Apple to resolve the issue.

To check Apple servers’ status, follow these steps:

  1. Open your web browser and go to the Apple System Status page.
  2. Scroll down to the iCloud section and look for any red dots or exclamation points next to the iCloud services. If there is a problem with Apple’s servers, it will be indicated here.
  3. If your system works fine, you’ll see all green dots and a message saying, “All services are operating normally”.
apples servers it will be indicated here
  1. If there is a problem, wait for Apple to fix it.

More Suggestions

Encountering the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error can cause, but you can follow the methods above to resolve it.

Below, you can find some more troubleshooting tips for other Mac-related issues:

Frequently Asked Questions

  1. Will fixing the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error affect my other iCloud services?

    No, fixing the “This Mac Can’t Connect to iCloud Because of a Problem With Email” error should not affect your other iCloud services, even if they’re all connected to the same Apple ID. However, backing up your Mac data before changing your account or settings is always a good idea. 

  2. How can I check for software updates on my Mac?

    To check for software updates on a Mac, go to the Apple menu and click System Settings. Click General in the left sidebar and select Software Update to check for any available updates for the operating system and any apps related to iCloud.

  3. How do I update the email address associated with my Apple ID?

    To update your email address associated with your Apple ID, go to the Apple ID website and sign in. Click Edit next to the Account section and update your email address. You must verify the new email address before it can be used for your Apple ID.

Hashir Ibrahim

Author

I'm Hashir, a tech journalist with a decade of experience. My work has been featured in some of the top tech publications like MakeUseOf and MakeTechEasier. I have a bachelor's degree in IT, a master's in cybersecurity, and extensive knowledge of Apple hardware, specifically MacBooks. As the senior writer at MacBook Journal, I write in depth guides that help you solve any issues you have with your mac and unbiased reviews that help you make the right buying decisions.

Ojash

Reviewer

Hi there! I'm Ojash, a tech journalist with over a decade of experience in the industry. I've had the privilege of contributing to some of the world's largest tech publications, making my mark as a respected Mac expert. My passion lies in exploring, using, and writing about MacBooks, and I enjoy sharing my expertise to help others make informed decisions and get the most out of their MacBook experience. Join me as we delve into the fascinating world of MacBooks together!

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